Category: AI News

  • Cognitive Automation 101 IBM Digital Transformation Blog

    Using enterprise intelligent automation for cognitive tasks By augmenting RPA with cognitive technologies, the software can take into account a multitude of risk factors and intelligently assess them. This implies a significant decrease in false positives and an overall enhanced reliability of autonomous transaction monitoring. ML-based cognitive automation tools make decisions based on the historical…

  • Top Use Cases for Banking Automation

    How Automation is Changing the Future of Banking With the successful implementation of RPA in loan origination, XYZ Bank expanded its use of RPA to other areas, including customer onboarding, payment processing, and data analytics. This further enhanced operational efficiency, reduced costs, improved compliance, and provided a superior customer experience. Increasingly popular, automation delivers advanced…

  • ChatGPT for Customer Service: Prompts, Use Cases & More

    AI customer service for higher customer engagement Based on Gartner’s research, there is a projected 40% increase in the adoption of chatbot technology, with 38% of organizations planning to implement chatbots within the next two years. Join Master of Code on this journey to discover the boundless potential of chatbots and how they are reshaping…